Frequently Asked Questions

Here to Help

We have tried to  give you some help with some questions you may have. If you can't see the answer simply pick up the phone or email us via our Corporate and Events Enquiry Page

Event Team - 01622 843135

Are your marquees safely erected with trained staff?

All of our marquees are bought from reputable suppliers who comply to industry standards. We are members of MUTA, renowned as the Association for highly regarded marquee hire companies. We and our marquee teams get audited by MUTA annually to ensure we comply to their guidelines and requirements of membership including health & safety. Our installation teams are fully trained, with team leaders holding Temporary Structures NVQs.

They are substantial structures with PVC covers as described above, they are wind loaded up to 70 mph in normal conditions but can be put on tarmac with  water filled stabilisers. Please discuss this option before you proceed as the maximum size is limited. 

I'm organising a Christmas Fair. Can  you provide heating for the marquees?

Yes we can provide thermostatically controlled heaters and solid doors to help keep the heat in within marquees in colder weather.

I'm new to  running an event and need your advise. Would you arrange to visit the site to help me make the right choices?

Yes. Events usually need quite a lot of discussion before we can get an accurate quote to you. Th earlier we can be involved the better. The best method is for one of our team to  meet you at the proposed venue when we can measure the area, advise the optimum size of marquee and discuss other equipment you may want to consider. 

Do I need flooring?

Not always, but it entirely depends on the  type of event  you are holding and your budget. We do advise that if you are running a fair with exhibitors (particularly in the winter) a levelled steel framed timber floor is the very best surface. 

Can you guarantee an  installation date for the marquee because there are many people dependent on having it the day we want it?

We will always agree an installation date or a work plan if several marquees are required. We aim to meet this agreement but it is always dependent on weather conditions in the run up  and the day. We will keep you informed is our plan needs to be changed. 

I'm not sure how many  loos I need?  We have unknown visitor numbers and our event runs for 3 days.  We don't have a water supply on the field. 

Again we can advise on the number and style of toilets that would cover your event. An idea of visitor numbers is helpful to us plus you may have exhibitors and staff on site. We supply  re-circulating toilets that  do not need a mains water supply. When you have toilets on site for longer than a day we provide daily servicing including cleaning, disposal of waste and re-charging of water. We can also supply attendants for the duration of your show to cover the day-to day management of the toilets. Please ask one of our team  for details. 

Do I need to  insure your marquees and any  other equipment I have from you?

The hirer is responsible for any equipment which is lost, stolen or damaged whilst on site, therefore we would recommend that you insure the items to cover payment of the replacement costs if any of these eventualities were to happen. You will probably have insurance cover for your event and it is prudent to confirm with your insurers that  cover extends to hired-in  equipment.  

I am chair of our village fete committee and wondered whether we can just hire furniture from you.

Yes we can  supply tables and chairs of all styles without a marquee. Delivery charges apply.  You may  want to think about other products we can help you with; toilets, chillers, barbecues, etc.