Frequently Asked Questions

Here to Help

This page will provide you with the answers to the most common questions that we receive about commercial and trade event hire. If you cannot find what you are looking for then you can use our enquiry form to contact us or call our event team on 01622 843135.

I am new to running an event and need your advise. Would you arrange to visit the site to help me make the right choices?

Yes. Events usually need quite a lot of discussion before we can get an accurate quote to you. The earlier we can be involved the better. The best method is for one of our team to meet you at the proposed venue; We can then measure the area, advise the optimum size of marquee and discuss other equipment you may want to consider. 

Are your marquees safe?

All of our marquees are bought from reputable suppliers who comply to industry standards. We are members of MUTA, renowned as the Association for highly regarded marquee hire companies. We and our marquee teams get audited by MUTA annually to ensure we comply to their guidelines and requirements of membership including health & safety.
Our marquees are substantial structures with PVC covers, they are wind loaded up to 70 mph in normal conditions but can be put on tarmac with  water filled stabilisers. Please discuss this option before you proceed as the maximum size is limited. 

Can you provide heating for the marquees?

Yes, we can provide thermostatically controlled heaters and solid doors to help keep the heat in within marquees in colder weather.

Are your marquees safely erected by trained staff?

Our installation teams are fully trained, with team leaders holding Temporary Structures NVQs. We are members of MUTA, renowned as the Association for highly regarded marquee hire companies. We and our marquee teams get audited by MUTA annually to ensure we comply to their guidelines and requirements of membership including health & safety.

Do I need flooring?

Not always, but it entirely depends on the  type of event  you are holding and your budget. We do advise that if you are running a fair with exhibitors (particularly in the winter) a levelled steel framed timber floor is the very best surface. 

Can you guarantee an installation date for the marquee?

We will always agree an installation date or a work plan if several marquees are required. We aim to meet this agreement, but it is always dependent on weather conditions in the run up to and on the day. We will keep you informed if our plan needs to be changed. 

I'm not sure how many toilets I need?  We have unknown visitor numbers and our event runs for 3 days. We know that we don't have a water supply or drainage on the field. 

If you can give an idea of visitor numbers, plus any exhibitors and staff you may have on site it will help us to recommend the right number of cubicles?

We can advise that the style of toilets that would cover your event would be portable toilets or toilet trailers with daily servicing.

When you have toilets on site for longer than a day we can provide daily servicing including cleaning, disposal of waste and recharging of water. We can also supply attendants for the duration of your show to cover the day-to day management of the toilets. Please ask one of our team for more details. 

Do I need to insure your marquees and any other equipment I hire from Four Jays?

You, (The hirer) are responsible for any equipment that is lost, stolen or damaged whilst on site. Therefore we would recommend that you insure the items to cover payment of the replacement costs if any of these eventualities were to happen. You will probably have insurance cover for your event and it is advised that you confirm with your insurers that the cover extends to any hired-in equipment.  

I am chair of our village fete committee and wondered whether we can just hire furniture from you?

Yes, we supply all of our products separately. We hire tables and chairs of all styles without a marquee. Other products that we hire include toilets, chillers, barbecues and more.  

Delivery charges apply.