Frequently Asked Questions

No, we take care of all that for you. You’re not permitted to dispose of waste yourself, and our team is fully trained and licensed to carry out the task.

Weekly as standard. If you’d prefer a fortnightly service, we can arrange that.

Servicing begins one week after delivery and continues for as long as you hire the unit.

First, lift the lid and check that the pipes are still connected. If the pickup pipe or filter bag isn’t submerged, try pouring in a bucket of water. Still not working? Just give us a call and we’ll send someone out as soon as possible.

We recommend that you don’t add chemicals to our toilets as this will alter the effectiveness of our proprietary treatment chemicals.

No – The toilet paper we supply is designed to break down in the chemicals, other products will block the toilet.

Yes, just make sure it stays on hard ground and no more than 6 metres from where our service vehicle can park.

No, as long as we have delivery instructions, access to the site, a contact number, and any additional information that may be required such as gate codes.

Each unit is around 4ft x 4ft. We recommend leaving a 5ft square area to ensure safe and easy access.

We recommend one toilet for every 1-5 employees to stay compliant and keep everyone comfortable.

Yes, employers must provide suitable welfare facilities. You can find more guidance on this at HSE.gov.uk.

Our standard units do not have lights however we can supply a battery-operated light affixed to the unit if required for a small charge. Our event toilets are fitted with lights as standard.

It depends on the size of the unit:

• 12ft unit – up to 6 people
• 16ft unit – up to 10 people
• 20ft unit – up to 12 people
• 24ft unit – up to 15 people

Whether you need a single toilet or a full compound setup, we can help. We provide toilets, a range of welfare units, showers, canteens, offices, stores, fencing, trackway, and more.

Yes, we do! Whether you’re running a farm, vineyard, orchard, or seasonal agricultural site, we can provide the right welfare setup for your team. From portable toilets and showers to mobile offices and full welfare units – we’ve got a solution to suit operations of all shapes and sizes.

Yes, we have a range of high-quality luxury trailers available. Get in touch with our Events Team at events@fourjays.co.uk to find out more.

Here’s a quick guide:

• 1+1 Trailer – up to 100 guests
• 2+1 Trailer – up to 175 guests
• 3+1 Trailer – up to 275 guests
• 4+2 Trailer – up to 375 guests

We offer a wide range of hire solutions for events, including:

• Toilet trailers and single portable toilets
• Accessible toilets
• Walk in Chiller & Freezer units
• Shower units
• Generators
• Offices / ticket booths
• Trackway and fencing
• Onsite attendants

The more notice the better – especially during busy summer months. That said, we’ll always do our best to accommodate your timeline.

We offer flexible hire terms, from one day to long-term contracts. Just let us know what you need.

Yes, we do. Our team will arrange delivery and collection based on your schedule and site requirements.

We deliver to Kent, East Sussex, and parts of South London. Not sure if we cover your area? Give us a call and we’ll be happy to advise.

We operate under the Portable Sanitation Europe (PSE) terms. You can find full details on our website.